Scheduling · Solo + small clinics
Cut down no-shows before they cost you a session
Card-on-file and deposit collection at the point of booking, plus automatic reminders, so an empty slot is the exception, not something you plan around.
30 days free · no card needed to try it
Sound familiar?
A no-show isn't just an awkward gap in the diary — it's a session you can't get back and a slot another client could have had. For a solo practitioner or small clinic, a handful of no-shows a month is real income walking out the door, and chasing it after the fact rarely gets the money back.
How Wellspring fixes it
Vault a card or take a deposit at booking
Clients can save a card (or pay a deposit) when they book, so a no-show isn't a silent loss — you decide clinic-by-clinic whether that's required for online bookings.
Reminders go out automatically, on your schedule
Confirmation and reminder emails/texts are sent ahead of the appointment without anyone in the clinic having to remember to send them, and staff can send an extra reminder or resend a confirmation by hand from the calendar if a client seems uncertain.
You see who's a repeat no-show
Appointment history sits on the client record, so a pattern is visible before you decide whether to require a deposit for that client's next booking.
Card-vaulting and deposits run through the same Payment flow used for invoicing — nothing separate to configure.
Common questions
Do I have to take a deposit from everyone?
No — it's a setting per clinic (and you can vary it client by client), not something forced on every booking.
What happens to a vaulted card if the client cancels in time?
Nothing is charged unless you charge it — vaulting a card just means it's ready to use, it isn't an automatic charge.
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Try it with your own diary
30 days free. Set up in an afternoon.
Start free trialAlso solves double-booking / diary conflicts, chasing unpaid invoices, evening admin / paperwork pileup, consent and disclaimer records, staff time off booked over, memberships and session packs on spreadsheets, being your own receptionist and moving from another system.